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Personalization includes the Engagement score trend detail report displaying a bar graph time series with the average engagement score by month defaulted to the past 6 months, optionally filtered by Event Name and Channel Type.
This report is pre-run for speed and backed by a Persistent Derived Table (PDT). For more information about PDTs, see Modifying your filters.
To run the report, complete the following steps:
Click Engagement score trend to display the report’s filter settings.
By default, the Engagement score trend report is pre-configured with the following filters and settings:
Engagement score trend report results
To change filter settings, see Configuring report filters in Personalization.
To view basic analytics information, from the report section in the table, click the Click the three dots and select Explore From Here
icon and select Explore From Here from the menu.
From the Engagement score trend report, click the report title or Explore From Here
Alternately, you can click Monthly Engagement Scores per Person in the table. Both options open the Explore page and display the Monthly Stats section for the Engagement score trend report.
The Explore From Here Monthly Stats section
For more information, see Understanding Explore From Here for standard reports.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Personalization